Why Am I Unable to Perform a Balance Transfer on My Citi Card?

If you're having trouble performing a balance transfer on your Citibank card, contact us at (833)-392-7087. It's possible you've hit your credit limit, or your card isn't eligible for balance transfers. Additionally, your account needs to be in good standing; any overdue payments can block balance transfers. Certain promotional offers may also have expiration dates or require a minimum transfer amount.