The ISO 20000 awareness and auditor training kit is a comprehensive resource that includes over 290 editable slides, user manuals, and other document files in editable Word format. The kit covers the ISO 20000-1:2018 system, including requirements, terms and definitions, documentation, ITSMS internal audit, installation steps, risk management, and internal audit steps. It also includes a trainer's guide, workshops, case studies, audit records, and an audit checklist. The kit is written in English and is available in MS Word and PowerPoint presentations. The content is developed under the guidance of an experienced ISO consultant with over 20 years of experience in international system implementation and certifi...
The ISO 20000 awareness and auditor training kit is a comprehensive resource that includes over 290 editable slides, user manuals, and other document files in editable Word format. The kit covers the ISO 20000-1:2018 system, including requirements, terms and definitions, documentation, ITSMS internal audit, installation steps, risk management, and internal audit steps. It also includes a trainer's guide, workshops, case studies, audit records, and an audit checklist. The kit is written in English and is available in MS Word and PowerPoint presentations. The content is developed under the guidance of an experienced ISO consultant with over 20 years of experience in international system implementation and certification. The training package is competitively priced and meets global customer needs for IT service management systems.
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