Resetting your Citi username and password is straightforward. First, visit the Citi login page and click on the "Forgot User ID or Password?" link. For username recovery, you'll need to provide your account number and some personal information for verification. For password reset, enter your username and follow the prompts to verify your identity, often through a one-time passcode sent to your registered email or phone. Once verified, you can create a new password. If you encounter any issues, Citi customer service is available to assist you. Ensuring your contact information is up-to-date can facilitate a smoother process.