Email Support: If email communication suits you better as per your intention to connect with united. You can compose and send it to official email address that you can find on the official site. Depending on the amount of questions they are receiving, you can anticipate hearing back from them in a few business days.
Live Chat: Another easy approach to receive assistance from support is online live chat. Look for the live chat option when you visit the assistance center website. You will have immediate access to a support agent.