If you're having trouble completing a balance transfer with your Citi card, call our helpline at 1-833-392-7087. There could be several reasons for this issue. Firstly, confirm that your Citi card allows balance transfers, as this feature is not available on all cards. Additionally, ensure you haven't reached your credit limit or encountered restrictions on the transfer amount. Promotional periods or offers may have also expired. Make sure your account is in good standing since delinquent accounts might face restrictions on balance transfers. For detailed assistance, contact the Citibank Balance Transfer number at 1-833-392-7087.