AI is a disruptive technology in marketing with the potential to revolutionize decision-making processes, efficiency, and the quality of customer experiences. Its prospects of personalized experiences, campaign optimization, and data-centered insights indicate a new era in engagement efficiency. However, the adoption of AI in marketing faces several challeng...
From personalizing user experiences to predicting market trends, AI is turning heads, raising eyebrows, and reshaping how we approach marketing. But how exactly is this intangible yet compelling force influencing our strategies and tactics? More importantly, what does this mean for the world of marketing as we know it? If these questions have sparked your cu...
From personalizing user experiences to predicting market trends, AI is turning heads, raising eyebrows, and reshaping how we approach marketing. But how exactly is this intangible yet compelling force influencing our strategies and tactics? More importantly, what does this mean for the world of marketing as we know it? If these questions have sparked your cu...
Just about ten years ago, the OpenAPI spec became a hot topic for programmatic advertisers. Today we use the term “interoperability” to talk about connecting pipes across the digital advertising ecosystem, but back then, we simply talked about the fact that everyone was drowning in complexity. Publishers, brands and agencies had too few technical resources t...
The concept of the metaverse has transcended from science fiction to a burgeoning digital reality, creating new avenues for brands to engage with their audience. As the metaverse continues to gain traction, savvy marketers are exploring innovative ways to establish their presence and connect with consumers in this virtual realm. The metaverse refers to a col...
As SVP of DXP Products, your job role involves leading cross-functional teams. Let us know how you built and mentored these teams to seek innovation in software development? Innovation is the holy grail in the world of software. We know of the success stories of Apple, Microsoft, and Facebook; it is often talked about as unicorns that are magical – something...
Ryan, can you tell us about your background and how it led you to become the Chief Product Officer at CallRail? I’ve spent more than 15 years in product development and leadership at a wide range of companies, from early-stage startups to Fortune 500 businesses. Before starting my tenure at CallRail I led the development of Banjo’s world-class artificial int...
As we stand on the cusp of the festive season, businesses are poised for a marketing extravaganza that can shape the narrative of the entire year. This article is a compass for guiding marketers, business owners, and professionals through the intricacies of crafting a successful 2023 festive marketing campaign. Delving into data-driven strategies, creative i...
In the realm of digital advertising, staying abreast of platform updates is imperative for marketers aiming to reach their target audience effectively. The advent of the Meta Special Ad Category has ushered in a new era, shaping the way advertisers approach campaigns on Meta-owned platforms, including Facebook and Instagram. This article delves into the prof...
Introduction In the ever-evolving world of customer-centric strategies, intent data-driven customer personalization has emerged as a beacon of light for B2B businesses aiming to tailor their approach. Intent data obtains information from various customer interactions and offers valuable insights into individual preferences and behaviors. This blog will focus...
The role and significance of the contact center has shifted and the way organizations approach their contact center infrastructure must change to align with the new realities of modern customer and employee engagement. New research from Verint and Five9 reveals organizations are struggling to embrace new customer service realities due to seismic a shift in t...
In the fast moving world of tech, reaching a 25 year anniversary is no small feat. Since its launch a quarter of a century ago, Google has revolutionised the internet – and digital advertising in particular. With its launch of AdWords in 2000, Google has put itself in the centre of the digital advertising ecosystem. Today, over two-thirds of digital ad buys ...
