VoIP (Voice over Internet Protocol) technology is widely used in India for making voice calls over the internet. In recent years, there has been a significant increase in the adoption of VoIP services by both businesses and consumers in India, due to its cost-effectiveness, flexibility, and ease of use. One of the main advantages of VoIP technology in India ...
Interactive Voice Response (IVR) is a technology that enables automated communication between a computerized phone system and a caller through voice and keypad inputs. IVR systems are used by businesses and organizations to automate customer service processes, such as routing calls, answering frequently asked questions, and providing self-service options. IV...
Cloud telephony is a technology that enables businesses to make and receive phone calls over the internet, without the need for traditional phone lines or hardware. It is also known as VoIP (Voice over Internet Protocol) or hosted telephony. hosting the phone system and providing businesses with access to features such as call routing, IVR (interactive voice...
Ozonetel's Interactive Voice Response (IVR) solutions are designed to revolutionize customer interactions and streamline business processes. With customizable IVR flows, multi-channel support, integration capabilities, reporting and analytics, scalability, and security, Ozonetel offers a comprehensive IVR solution for businesses of all sizes and industries. ...
Ozonetel's inbound call center software is a cloud-based solution that enables businesses to increase their customer satisfaction and revenue generation by optimizing their inbound call-handling process. The software provides businesses with a comprehensive suite of features that are designed to help them manage their inbound calls efficiently and effectivel...
Ozonetel aims to provide businesses with advanced, reliable, and cost-effective cloud-based call center technology. Ozonetel call center solutions can help business to improve their customer service quality and efficiency, resulting in increased customer satisfaction and retention. Ozonetel call center software is cloud-based, meaning that it can be accessed...
