A WhatsApp API Chatbot is an automated messaging system that interacts with users on WhatsApp using the WhatsApp Business API or WhatsApp Cloud API. It helps businesses provide instant responses, automate customer support, and handle inquiries efficiently.
A chatbot is an AI-powered or rule-based software that simulates human conversation to assist users, answer queries, or perform tasks automatically. Chatbots can operate on various platforms like websites, messaging apps (such as WhatsApp, Facebook Messenger), or voice assistants.