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Customer Relationship Management (CRM) systems are meant to streamline business communication, enhance sales pipeline optimization, and ultimately boost revenue. However, not all CRMs are created equal. Many businesses rely on outdated or inefficient CRMs that hinder more than help their communication strategies. If your CRM is causing more business messagin...
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In today’s digital-first business landscape, meeting customer expectations is a 24/7 responsibility. Cloud-based CRM platforms, like Salesforce, offer the capability to seamlessly manage customer relations through multiple touchpoints and communication channels round-the-clock. However, sometimes, too many of these touchpoints create new challenges. Is your ...
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