The ISO 20000 Awareness and Auditor Training Kit is designed by Punyam Academy to help users establish, implement, and audit an IT service management system (SMS) to improve its effectiveness and performance. The kit includes over 290 editable PowerPoint presentation slides. It covers skills for system implementation, performing internal audits, risk management, and quick SMS installation based on ISO 20000-1:2018 requirements. The kit is beneficial for individuals seeking to become certified ISO 20000 internal auditors and for companies conducting in-house awareness and certified internal auditor courses. The kit includes workshops and case studies to help users understand the requirements of an ISO 20000 IT s...
The ISO 20000 Awareness and Auditor Training Kit is designed by Punyam Academy to help users establish, implement, and audit an IT service management system (SMS) to improve its effectiveness and performance. The kit includes over 290 editable PowerPoint presentation slides. It covers skills for system implementation, performing internal audits, risk management, and quick SMS installation based on ISO 20000-1:2018 requirements. The kit is beneficial for individuals seeking to become certified ISO 20000 internal auditors and for companies conducting in-house awareness and certified internal auditor courses. The kit includes workshops and case studies to help users understand the requirements of an ISO 20000 IT service management system and the process, steps, and techniques for auditing the implemented system. The kit also includes a trainer's guide, handouts, a question bank, sample ISO 20000 audit forms and templates, and a sample ISO 20000 internal auditor certificate.
Source link: https://www.punyamacademy.com/course/ppt-packages/iso-20000-auditor-training-ppt-kit
